The Only Dumb Question Is The One Not Asked! Below Is A Couple Of The Most Frequently Asked Questions When It Comes To Services And How Things Work Here At MCR Tax Pros! If Your Question is Not Answered Below, Dont Hesitate To Reach Out To Us Via Our Contact Us Page
Process and Documentation
Q: What documents do I need to file my taxes?
A: You’ll need the following documents:
Government-issued photo ID.
Social Security numbers for yourself and dependents.
W-2s, 1099s, or other income forms.
Receipts for deductible expenses.
Any tax-related documents received in the mail.
Q: How do I send my documents if I choose the virtual option?
A: You can securely upload your documents via our client portal or email them directly to your preparer. We prioritize confidentiality and data protection.
Payment Options
Q: How can I pay for your tax preparation services?
A: We offer several payment options, including:
$0 upfront: Deduct our fees directly from your tax refund.
Credit/debit card payments.
Payment plans for eligible services.
Q: What is the $0 upfront option?
A: With our $0 upfront option, we deduct our fees directly from your refund, so you don’t need to pay out of pocket. This option is secure, fast, and convenient.
Q: Can I complete the tax preparation process from home?
A: Absolutely! Our virtual tax preparation process is easy and secure. You can submit documents, ask questions, and finalize your return from any device.
Q: What if I need help during the process?
A: Our team is available to assist you every step of the way. You can schedule a phone call, virtual meeting, or visit us in-office for support.
Tax Advances
Q: Do you offer tax refund advances?
A: Yes, we offer tax refund advances up to $7,000 for qualified clients. Refund advances are typically available within 24-48 hours after the IRS accepts your return.
Q: How do I qualify for a tax refund advance?
A: Qualification depends on your expected refund amount and the IRS acceptance of your return. Speak with one of our tax professionals to check eligibility
Q: How long does it take to get my refund?
A: Refunds are typically issued within 21 days if you e-file and select direct deposit. Paper filing or mailed checks may take longer.
Q: Can I track my refund?
A: Yes! You can track your refund using the IRS “Where’s My Refund?” tool or the IRS2Go mobile app.
Q: Do you offer audit support?
A: Yes, we provide audit assistance and representation to ensure your rights are protected and your case is handled professionally.
Q: Do you offer business tax services?
A: Yes, we specialize in business tax preparation and planning for small businesses, LLCs, and corporations